Accessibility for All

Our customers include healthcare providers, first responders, and everyday operators — a community where accessibility needs are real and varied. We are actively working to ensure that every person who visits oneshear.com can browse, shop, and get support without barriers, regardless of ability or the technology they use to access the web.

WCAG 2.0 AA Conformance

Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA — the internationally recognized benchmark for accessible web content. These guidelines define how to make digital content perceivable, operable, understandable, and robust for people with a wide range of abilities.

We are actively working toward full WCAG 2.0 AA conformance and acknowledge that we may not yet meet every criterion. We are committed to addressing identified gaps as quickly as possible. Your feedback is one of the most important tools we have to identify and prioritize issues.

We Want Your Feedback

If you encounter any barriers while using our website — pages that are difficult to navigate, content that is hard to read, or features that don't work with your assistive technology — please let us know. Every piece of feedback is reviewed and taken seriously as part of our ongoing accessibility improvement process.

You can reach us at sales@oneshear.com. Please describe the issue, the page it occurred on, and the assistive technology or browser you were using if known. We will respond promptly and do our best to address the issue or provide the information you need in an accessible format.

Need Help Right Now?

If you're having difficulty completing a purchase, finding product information, or navigating any part of our site, don't wait — contact us directly. Our team is available during business hours and happy to assist by phone, email, or our contact form.