Términos del servicio
ONE SHEAR® Terms of Service
Effective Date: January 25, 2025
Last Updated: January 25, 2025
Welcome to ONE SHEAR® (“ONE SHEAR,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of oneshear.com and any related content, features, tools, products, and services (collectively, the “Services”). ONE SHEAR® is powered by Shopify, which enables us to provide the Services to you.
By visiting, browsing, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
Important: These Terms include warranty disclaimers, limitations of liability, and a binding arbitration provision that affect your legal rights.
1) Access, Eligibility, and Account Security
By using the Services, you represent that you are at least the age of majority in your state or province of residence. If you create an account, you agree to provide accurate, current, and complete information and to keep it updated.
You are responsible for:
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Maintaining the confidentiality of your account credentials
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All activity under your account
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Restricting access to your device/account
ONE SHEAR® may suspend or terminate accounts, refuse service, or cancel orders at any time if we believe there is fraud, abuse, policy violations, or unlawful activity.
2) Privacy Policy
All personal information collected through the Services is subject to our Privacy Policy: [INSERT PRIVACY POLICY LINK].
You may also be subject to Shopify’s privacy practices for platform-related processing. By using the Services, you acknowledge you have reviewed applicable privacy policies.
3) Our Products and Content Accuracy
We try to display products accurately, but product appearance (including color) may vary by device and settings. We do not warrant that product images or descriptions will be identical in all respects to what you receive.
All product descriptions, specifications, and availability are subject to change at any time without notice. We reserve the right to:
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Discontinue products
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Limit quantities per person, household, order, or region
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Refuse service to anyone for any reason
4) Orders, Acceptance, and Cancellations
When you place an order, you are making an offer to purchase. We may accept, decline, or cancel any order at our discretion for reasons including (without limitation): inventory issues, suspected fraud, address verification problems, pricing errors, or policy violations.
Order acceptance occurs when we confirm and process your payment and/or issue an order confirmation/fulfillment notice.
Cancellations: Once an order has shipped or entered the carrier’s mail stream, it may not be cancelable or interceptable. If a shipped order cannot be canceled, customers must accept delivery and follow the return process if eligible. See Section 8 (Refund Policy Controls).
5) Prices, Promotions, and Billing
Prices, discounts, and promotions may change without notice. The price charged is the price shown at checkout at the time the order is placed.
Unless stated otherwise, prices do not include:
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Taxes
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Shipping/handling
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Customs/VAT/duties/tariffs for international orders
You agree to provide current, complete, and accurate billing and payment information and authorize us (and our payment processors) to charge your payment method for the total amount of your purchase.
6) Shipping, Delivery, and Risk of Loss
Delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, peak-season volume, or events outside our control.
Risk of loss/title: Where permitted by law, title and risk of loss pass to you when we transfer products to the carrier.
Holiday and peak season delays: During peak season (especially Q4, Black Friday/Cyber Monday, Christmas, and New Year’s), processing and delivery timelines may be extended.
7) Third-Party Vendors and Fulfillment
Some products sold on our website may be fulfilled by third-party vendors. Those items may be subject to vendor-specific:
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Processing and shipping timelines
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Restocking fees (up to 15% depending on vendor)
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Return windows and warranty terms
We will communicate applicable vendor terms when a return/warranty request is made or when processing a return/exchange.
8) Returns, Refunds, Exchanges, and Warranty (Refund Policy Controls)
All returns, refunds, exchanges, shipping exceptions, delivery investigations, vendor restocking fees, and warranty handling are governed exclusively by our Return, Refund, Warranty & Shipping Policy located at: [INSERT REFUND POLICY LINK].
If there is any conflict between these Terms and the Refund Policy, the Refund Policy controls for return/refund/shipping claim matters.
9) International Orders and Customs
International orders may be subject to VAT, duties, import taxes, tariffs, brokerage, and customs fees. These are the customer’s responsibility.
Customs authorities may delay, reject, hold, or seize certain items, including first-aid or tactical/self-defense related products. If an order is refused, seized, or returned due to customs, refunds (if any) are governed by our Refund Policy.
10) Chargebacks, Payment Disputes, and Fraud Prevention
We take chargebacks and fraud seriously. Before filing a dispute, you agree to contact sales@oneshear.com to attempt resolution.
If a chargeback or payment dispute is filed, we may provide evidence to the processor, including:
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Order confirmations and invoices
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Shipment and tracking records
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Delivery confirmation scans
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Address verification
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Customer communications
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Checkout metadata such as IP/device data (where available)
Delivered orders: If tracking shows “Delivered,” it is considered proof of fulfillment for dispute purposes unless the carrier formally determines misdelivery or loss after investigation.
Delivered-but-not-received claims: If an item shows delivered but is claimed not received, the customer may be required to:
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File a carrier claim/investigation
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File a police report locally (as required for carrier/insurance)
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Cooperate with investigations
Customer information may be shared with carriers, insurers, and law enforcement for investigation. Fraudulent claims may result in refusal of service and legal action where appropriate.
11) Intellectual Property
All content on the Services—logos, product names, text, images, graphics, designs, videos, and other materials—is owned by ONE SHEAR® or licensed to us and protected by intellectual property laws.
You may use the Services for personal, non-commercial use only unless authorized in writing. You may not:
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Copy, reproduce, distribute, publish, or exploit site content
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Use our trademarks, logos, or branding without written permission
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Scrape, crawl, or use bots to collect data
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Interfere with security features or site operation
All rights not expressly granted are reserved.
12) Optional Tools and Third-Party Links
The Services may include third-party tools or links. We provide access “as is” and “as available” and do not control third-party services. Your use of third-party tools/sites is at your own risk.
13) Feedback and Reviews
If you submit reviews, feedback, comments, images, or suggestions (“Feedback”), you grant ONE SHEAR® a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for business purposes, including marketing, unless prohibited by law.
You represent that you have all rights necessary to submit Feedback and that it does not violate third-party rights.
14) Prohibited Uses
You agree not to use the Services to:
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Break any laws or regulations
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Commit fraud or misrepresent identity
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Infringe intellectual property or privacy rights
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Harass, threaten, defame, or abuse others
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Send spam, phishing, or malware
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Scrape, crawl, or disrupt the Services
We may suspend or terminate access for prohibited conduct.
15) Termination
We may terminate or suspend your access to the Services at any time without notice if we determine you violated these Terms or engaged in suspicious or harmful activity. You remain responsible for amounts owed up to the termination date.
16) Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED BY ONE SHEAR®, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Some jurisdictions do not allow certain disclaimers; in that case, disclaimers apply to the fullest extent permitted.
17) Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ONE SHEAR® AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR SIMILAR LOSSES.
OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO ONE SHEAR® FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.
18) Indemnification
You agree to indemnify, defend, and hold harmless ONE SHEAR® and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, damages, liabilities, and expenses (including attorneys’ fees) arising from:
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Your breach of these Terms
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Your violation of law
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Your misuse of the Services
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Your infringement of third-party rights
19) Dispute Resolution and Arbitration
Any dispute relating to these Terms, the Services, or purchases from ONE SHEAR® will be resolved by confidential binding arbitration administered by the American Arbitration Association (AAA) under its rules, except that either party may seek injunctive relief in court for intellectual property misuse.
No class actions: Arbitration will be conducted on an individual basis where permitted by law. Class arbitration and class actions are not permitted.
20) Governing Law and Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Where court proceedings are permitted, you agree to venue and jurisdiction in state or federal courts located in Palm Beach County, Florida.
21) Changes to These Terms
You can review the most current version of these Terms on this page at any time. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Continued use constitutes acceptance of changes.
22) Relationship with Shopify
ONE SHEAR® is powered by Shopify, which enables us to provide the Services. However, any sales and purchases you make in our store are made directly with ONE SHEAR®. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and ONE SHEAR®, including any injury, damage, or loss resulting from purchased products. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with ONE SHEAR®.
23) Contact Information
Questions about these Terms should be sent to:
ONE SHEAR®
Email: sales@oneshear.com
Address: 17246 43rd Rd N, Loxahatchee, FL 33470, United States
Phone: 561-208-5878
ONE SHEAR® Affiliate Program Terms of Service
Effective Date: January 25, 2025
Last Updated: January 25, 2025
This section applies only to participants in the ONE SHEAR® Affiliate Program (“Program”). By applying to or participating in the Program, you agree to these Affiliate Terms and the ONE SHEAR® Terms of Service above.
A1) Eligibility and Account Terms
To participate, you must:
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Be 18 years or older
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Reside in the United States (unless approved in writing)
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Register as a human (no bots/automation)
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Provide accurate legal name, email, and requested information
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Maintain only one affiliate account per person/entity
You are responsible for the security of your account and all activity that occurs under it.
No self-referrals: You may not purchase through your own affiliate links or codes for personal use.
A2) Special Links, Tracking, and Promotional Materials
Upon approval, you will receive a unique affiliate code and/or tracking links (“Special Links”). You may use ONE SHEAR® approved banners, links, or graphics that include your Special Links.
Commissions are earned only for sales correctly tracked by our system through Special Links. We do not pay commissions for:
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Untracked purchases
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Manually claimed referrals
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Mistyped referral codes
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Purchases not attributed by our tracking system
Affiliate links should point to the product page being promoted.
A3) Commissions, Threshold, and Payment Schedule
A sale qualifies only if the customer clicks a Special Link and completes an order during the tracked session.
We reserve the right to disqualify commissions earned through fraudulent, illegal, or questionable marketing methods.
Minimum threshold: Payments begin once your affiliate account exceeds $20 in approved commissions. If your account never crosses $20, commissions will not be paid.
Payment schedule: If your current earnings are above $20, you will be paid monthly. If you have not earned $20 since your last payment, your balance carries forward until you exceed the threshold.
A4) Proper Representation and FTC Disclosures
You may not misrepresent your relationship with ONE SHEAR®. You may not claim you work for ONE SHEAR®, developed our products, or that we sponsor/endorse you unless expressly authorized in writing.
You must comply with FTC rules and clearly disclose that you may earn a commission from links (affiliate disclosure).
You may not issue press releases about your participation without written approval.
A5) Compliance With Laws (Email/SMS/Advertising)
You must comply with all applicable laws and regulations, including:
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CAN-SPAM Act and anti-spam laws
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Advertising and consumer protection laws
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Copyright, trademark, and privacy laws
A6) Termination
Either party may terminate participation at any time with or without cause. Upon termination, you must remove all ONE SHEAR® links, trademarks, trade dress, logos, and program materials.
ONE SHEAR® may suspend or terminate your affiliate account immediately for policy violations or suspicious activity, including fraudulent referrals.
Upon program termination, ONE SHEAR® will pay outstanding eligible earnings above $20 unless forfeited due to prohibited conduct.
A7) Relationship of Parties
You and ONE SHEAR® are independent contractors. Nothing creates a partnership, joint venture, agency, franchise, employment, or sales representative relationship.
A8) Disclaimers and Limitation of Liability
We make no warranties regarding the Program, including uninterrupted operation. Our total liability related to the Program shall not exceed the referral fees paid or payable to you.
Affiliate disputes are subject to the arbitration and governing law provisions in the main Terms above.
