Holsters are sized to the shear model. The MINI holster fits the MINI shear only. Standard ONE SHEAR holsters fit standard models. A dedicated Tier 1 Elite holster is releasing at the end of the month.

Holsters are model-specific. MINI holster = MINI only. Standard holsters fit standard ONE SHEAR models. Tier 1 Elite will have its own dedicated holster (releasing end of month).

No — the MINI shear does not fit standard holsters. Use the MINI holster designed specifically for the MINI.

Yes — a dedicated Tier 1 Elite holster is coming at the end of the month. It will be designed specifically for the Tier 1 Elite profile and retention.

Not guaranteed — Tier 1 Elite has a different profile. We recommend using the dedicated Tier 1 Elite holster when it’s available.

Yes, within 30 days if it’s unused/like-new. Contact us with your order number and we’ll help you with the best option.

Most orders ship from our Florida warehouse. Some items may ship from partner warehouses. You’ll receive tracking for each package as soon as it’s available.

You’ll receive tracking as soon as a label is created and scanned by the carrier. If an order ships in multiple packages, you’ll receive separate tracking updates for each shipment.

It means the carrier hasn’t scanned the package yet. First scans can take 24–72 hours depending on pickup timing and carrier volume.

Some orders ship in multiple packages if items are coming from different warehouses. If your order is split, you’ll receive separate tracking updates for each shipment.

Sometimes, yes. If items are shipping from different warehouses, they may arrive in separate packages with separate tracking.

We offer 30-day risk-free returns. Start your return/exchange through our returns portal and follow the instructions provided.

Start through our returns portal (linked from your order emails) and follow the steps provided. If you need help, contact us with your order number.

Return shipping depends on the reason for the return/exchange and the option selected in the portal. You’ll see the details before confirming.

REDO is optional package protection at checkout. If you add REDO, it helps cover issues like lost or damaged shipments through their claims process.

REDO is optional protection at checkout. If you add REDO, issues like lost/damaged shipments are handled through REDO’s claims flow. If REDO is not purchased, you must file claims directly with the carrier.

If REDO was not purchased, we are not responsible for lost packages and we do not file or investigate claims. You’ll need to file a claim directly with the carrier.

Check around the delivery area, confirm the shipping address, and check with neighbors/building staff. Then contact the carrier. If you purchased REDO, file through REDO’s claims process.

Yes — ONE SHEAR products include a 5-year limited warranty. If you have an issue, contact us and we’ll help you with the next steps.

Manufacturing defects and normal-use failures. Provide your order number and a photo/video of the issue so we can help quickly.

Typically no (sharp instrument) for carry-on. Policies vary by location, so we recommend packing in checked baggage when traveling.

Bulk discounts apply automatically in cart/checkout based on quantity. No code needed.

Reply to your order email or contact us through the website chat. Include your order number for the fastest help.